Description
With hill-leveling power, all-day range and the sublime ride of true endurance machinery, the Synapse NEO truly makes the beauty of road riding open to all.
| Frame: | ALL-NEW Synapse NEO, SmartForm C1 Alloy, SAVE, Ai, flat mount brake, 142×12 thru-axle |
|---|---|
| Fork: | ALL-NEW Synapse NEO Disc, BallisTec Carbon, 1-1/8″ to 1.5″ tapered steerer, 55mm offset, flat mount, 12×100 thru axle |
| Crank: | Bosch Gen3 w/ custom Ai offset spider & FSA rings, 50/34 |
| Shifters: | Shimano 105 7020 hydro disc, 2×11 |
| Headset: | Integrated, 1-1/8 to 1.5″, sealed angular contact bearings |
| Wheelset: | WTB ST i23 TCS 2.0, 28h front, 28h rear |
| Seatpost: | Cannondale SAVE Carbon, 25.4x350mm |
| Grips: | Cannondale Grip Bar Tape w/Gel, 3.5mm |
| Stem: | Cannondale C3, 3D Forged 6061 Alloy, 1-1/8″, 31.8, 7° |
|---|---|
| Handlebars: | Cannondale C3, 6061 Alloy, Compact |
| Saddle: | Fabric Scoop Shallow Race, ti rails |
| Cassette: | Shimano Ultegra, 11-34, 11-speed |
| Brakes: | Shimano 105 7070 hydro disc, 160/160mm RT70 rotors |
| Tires: | WTB Exposure TCS, 700 x 32c, Distance + compound, tubeless ready |
| Battery: | Bosch PowerTube 500Wh |
| Drive Unit: | Bosch Active Line Plus 250W |
| Display: | Bosch Purion |
All bikes purchased through City Grounds MUST be assembled by a certified bike shop mechanic. If the bike is NOT built by a certified bike shop mechanic, any warranty will be VOID. We will request for an assembly receipt as proof of professional installation.
For all warranty claims, please contact our Warranty Team . So that we can help you in a timely manner, make sure to include the following:
- 1. Order Number (we will confirm date of purchase and determine if the item is still under the manufacturer’s warranty time limit)
- 2. Brief description of the claim
- 3. Photographs
- 4. If the item is a bike or frame, include the serial number
We evaluate all warranties case-by-case to determine the best course of action and get you serviced to the best of our ability!
Warranty does not apply to the following:
- • Any part of a product that has been installed, altered, repaired, or misused
- • Damage from unintended style of riding, abuse, neglect, accident, and racing
- • Normal wear and tear of any product (including but not limited to – saddles, grips, tires, tubes, cables, brake pads, chains)
- • Failure to provide regular maintenance of any product
Labor and shipping are the responsibility of the customer. We do not cover parts purchased and labor performed by another bike shop.
Note: Warranty is for original owner only.
Chloe (verified owner) –
The bike quality is exceptional, and shipping was super fast. Great purchase!
Amber (verified owner) –
Impressed with the bike and quick delivery!
Jacqueline (verified owner) –
Customer service was great, bike arrived early!
Lucy (verified owner) –
The shipping was lightning fast, and the bike is of excellent quality. I highly recommend this store.
Andrea (verified owner) –
The bike arrived in perfect condition, and the quality is excellent. Quick shipping too!
Christian (verified owner) –
Highly satisfied with the bike. Shipping was fast, and customer support was very responsive.
Sean (verified owner) –
I’m really impressed with the fast shipping and excellent customer service. The bike is fantastic!