Introduction

At Cyclecev.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and make purchases.

Information We Collect

When you visit Cyclecev.com, we may collect the following types of personal information:

  • Contact Information: Name, email address, billing and shipping address, and phone number.
  • Payment Information: Payment details such as credit card numbers or PayPal account information (handled securely through third-party payment processors).
  • Order Information: Products purchased, purchase date, and order history.
  • Device Information: IP address, browser type, and device type to help with website optimization and analytics.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your browsing experience and personalize your interactions with our website.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process your orders, provide order updates, and deliver your purchases.
  • Customer Support: To respond to your inquiries, provide customer service, and manage returns and refunds.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.
  • Website Optimization: To improve our website’s functionality, design, and user experience by analyzing site traffic and customer behavior.

How We Share Your Information

Cyclecev.com does not sell your personal information. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with third-party companies that help us operate our website, fulfill orders, process payments, and deliver services (such as shipping companies and payment gateways).
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, customers, or business operations.

Data Security

We take the security of your information seriously and use industry-standard encryption methods, such as SSL, to protect the transmission of personal data. Our payment gateways follow strict security standards, ensuring your payment details are processed securely.

Your Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal data, unless we are required by law to retain it.
  • Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at support@cyclecev.com.

Cookies

Cookies are small files stored on your device that help us analyze web traffic and improve our site. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

International Users

If you are accessing Cyclecev.com from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. By using our site, you consent to the transfer of your data to the U.S.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at:

  • Email: support@cyclecev.com
  • Phone: +1 636-488-4335
  • Address: 1636 Oakbrook Dr, Gainesville, GA 30507, United States